Denver Services

FAQs


About Us & Accreditation

Q: Who Are Denver Services?
Denver Services is a family-run heating, cooling, gas, and plumbing company, established in 2000, serving Sussex, Surrey, Kent & London

Q: Are your engineers qualified and registered?
Yes. All of our engineers are Gas Safe–registered (Licence No. 187605) and F‑Gas certified.

Services You Can Trust

Q: Which services do you offer?

  • Boiler installation, servicing and repair

  • Central heating installation

  • Air conditioning installation, servicing and repair

  • Air source heat pump installation, servicing and repair (MCS certified)

  • Bathroom installation/ remodelling, plumbing, leak detection, and pipework

  • Oil boiler servicing and installations (OFTEC certified)

  • Gas safety checks (CP12 certificates)

Q: Do you offer renewable energy solutions?
Yes. We install MCS‑approved air source heat pumps and help customers access Government Boiler Upgrade Scheme grants of up to £7,500.

Coverage, Call Out Fees & Emergency Call‑Outs

Q: Do you charge a call-out fee?

We have an initial charge of £65 + VAT for an engineer to come out to you for a one hour slot. If the problem can be fixed in that timeframe there will be no additional charge. If not then we will provide you with a separate quote to get the job completed.

Q: Do you operate 24/7?
We aim to offer same‑day or next‑day response for breakdowns and emergencies.

Q: Which areas do you cover?
We’re based in Crawley Down and serve across Sussex, Surrey, Kent and London including:

  • Crawley & Crawley Down

  • East Grinstead

  • Haywards Heath

  • Horsham

  • Godstone

  • Reigate & Redhill

  • Tunbridge Wells

  • Burgess Hill

  • And more

(If your area isn’t listed, just ask. Chances are we cover you!)

Pricing, Quotes & Finance

Q: How much do your services cost?

  • Boil­er services and CP12 certificates start from £65 +VAT.

  • All other work is provided with a transparent quote - no hidden charges.

Q: Do you offer finance?
Yes. We can provide 0% finance on Worcester Bosch, Vaillant & Glow‑worm installs (subject to status).

Booking & Payments

Q: How do I book a service?

  • Phone: 01342 717 688

  • Email: info@denverservices.co.uk

  • Web Form: Via our website

  • Online Booking: Available 24/7 on denverservices.co.uk

Q: Which payment methods are accepted?
We accept debit/credit cards, bank transfers, cheques and cash. Payment details will be confirmed at booking.

Customer Care & Reputation

Q: What do your customers say?
We hold a 4.9★ rating across 400+ reviews for professionalism, efficiency, respect, and cleanliness.